The new laptop arrived today, so I immediately jumped in the car between calls to run to the office and get it. I have my fingers crossed that it won't be a lemon like the last one. I spent the evening getting it set up with all of the programs I need. I got my work VPN, email, and browser set up, then TeraTerm SSH, WS-FTP, WinZip, Mozilla, iTunes, and Trillian. I think I've got everything just the way I want it for now.